Privacy Policy

Last Updated: November 7, 2024

Introduction

DigitRaver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Information You Provide

Account Information: Name, email address, PayPal account information (for performers)
Profile Information: Username, avatar selection, bio
Content: Music performances, chat messages, feedback

Automatically Collected Information

Device Information: Device type, operating system, unique device identifiers
Usage Data: App usage statistics, performance metrics, viewing history
Location Data: Approximate location based on IP address

AR and Camera Data

Facial Tracking: When using AR avatar features, facial tracking data is processed locally on your device only
No Video Upload: Your camera feed is never uploaded to our servers or shared with third parties
Avatar Data: Only the AR character movements/deformations are transmitted during performances, not your actual video feed

How We Use Your Information

We use the collected information to:

Provide and maintain our services
Process payments to performers
Improve user experience and app functionality
Send notifications about performances and updates
Prevent fraud and ensure platform security
Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers: Payment processors (PayPal), hosting providers, analytics services
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Retention

Account Data: Retained while your account is active and for a reasonable period after deletion
Performance Data: Streaming analytics retained for business purposes
AR/Camera Data: Processed locally in real-time and never stored

Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your account and data
Opt-out of marketing communications
Withdraw consent for data processing

Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@digitraver.com

Website: https://digitraver.com

Data Processing Details

For Ravers (Viewers)

Viewing history and preferences
Interaction data (likes, comments)
Device and usage analytics

For Streamers (Performers)

Payment information (PayPal account)
Performance metrics and analytics
Earnings data and transaction history
Schedule and streaming data

Third-Party Services

We use the following third-party services:

PayPal: For payment processing
Analytics: For app performance and usage statistics
Cloud Hosting: For data storage and app infrastructure

Each third party has their own privacy policy governing their use of your data.